If SSO (Single Sign-On) authentication is blocked or a shareable login link does not automatically log the client into their account, verify that SSO is enabled for the client.
How to Enable SSO for a Client
- Log in to the WHMCS Admin Area.
- Navigate to Clients > View/Search Clients.
- Open the affected client's profile.
- Go to the Profile tab.
- Ensure that the SSO (Single Sign-On) option is enabled.
- Save the changes if you made any updates.
Once SSO is enabled, the client should be able to authenticate successfully using SSO, and shareable login links will automatically log them into their account.
