Account/Billing/Licensing

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Purchasing a new module or theme In order to purchase the module from the WGS website. All you need to do is click on the “Order... Annual Versions & Open-Source Version, What’s the difference? The open-source version is the non-encoded version of the module/theme, you can use that file in... Are Renewal Discounts Possible? Sorry to say that we do not offer discounts on renewals. But you will be required to raise a... Can I get a discount on my purchase? We generally do offer coupon codes that are highlighted on our WGS website. And you can use these... GST Invoice Required Yes, we do offer a GST invoice for our Indian customers. Do mention your GST number during the... How can I get the documentation? Documentation links are clearly linked to the main page of the products. You can click on it to... How to do partial payment ? How to do partial payment ? For custom development we are offering our users an option to... How to purchase HostX "Change Color Scheme" & "Install & Configure" Addons Services? Have you purchased HostX and want to Install, Configure or Change the Color Scheme?  Here is the... How to purchase addons Services? In case you are looking to purchase an Addon Service for the product you purchased from WHMCS... How to purchase the Module Installation Service? In case you are looking to purchase a Module Installation Service for the product you purchased... How to renew your supports and updates? In case you are looking to renew your product, Support and Updates at WHMCS Global Services.... How to share your Sensitive Credentials to WHMCS Global Services? I want to upgrade my Module/Theme If you wish to upgrade your module or theme package. You are required to contact us. And further,... Install a WHMCS Module/Theme There are two ways of doing the installation of your module/theme. One, we offer paid... Invalid License Coming If you face such an issue, first make sure you are using the right license key on the right... Module license shows terminated/suspended If you are seeing this message then your module license has been suspended/terminated. And if you... My licence showing Invalid What could be the reason of showing the licence inavlid?There is various reason why your licence... Need Refund for Themes/Orderforms/Templates A refund is not an option possible on the WHMCS themes, WHMCS order forms, and WHMCS templates... Not able to pay for purchase If you are not able to do the payment using PayPal, you have the option to directly transfer the... Not able to pay via Credit Cards Sorry to inform you that we do not accept CC. But you can pay us from your friend’s PayPal... Paid Twice for my order Don’t worry if you paid twice for your order. As you can ask for a refund on your extra payment.... Product Or Service Not Listed in my Products and Services Such kinds of issues are quite rare. If it happens with you, kindly verify your registered email... Refund my Renewals No worries! If the service does not meet your expectations, you may cancel it and request a... Refund my order We offer 10 Days Money Back Guarantee on all of our WHMCS Modules. Therefore, when you purchase a... Required Updated Version of my Open Source product First of all, you need to check whether your support and updates have expired or not.  If they... Status of my refund Usually, the refunds take 6 - 7 Days business days time to show in your account after the... Support and Updates Expired You can easily renew the support and updates from the WGS client area addons section. Transfer my license Just raise a ticket stating the same and mention the new domain. Further, we will reissue the... Unable to download the module files from the client area All the annual versions of the modules can be downloaded from the client area’s downloads... Upgrade my product to an open-source version In order to upgrade to an open-source version, you are required to contact us via the ticketing... VAT Invoice Required Yes, we do offer VAT invoices to our customers. Do mention your VAT number during the... Verification email not coming First, check your spam folder as sometimes verification email goes into the spam folder. If you... Want refund for the Installation Service We are sorry to inform you that Addon’s services are not refundable at all. Once the installation... Where is my open-source module file? Sorry to inform you that we do not offer open-source codes to download in the client area. In... Error : How to fix the Catchable fatal error If you are getting error like "Catchable fatal error: Argument 3 passed to...
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