If your theme content is missing after installation, the most common cause is that the required language override files have not been uploaded to your WHMCS installation.
Solution
Step 1: Locate the Language Override Files
After extracting the downloaded theme ZIP package, navigate to:
/lang/overrides/
This folder contains the language files required for the theme content to display correctly.
Step 2: Connect to Your WHMCS Installation
Using FTP or your hosting control panel's File Manager, navigate to your WHMCS installation directory and open:
/lang/
Step 3: Check Whether the Overrides Folder Exists
If the /lang/overrides/ Folder Already Exists
Do not overwrite the existing folder or files.
- Open the language file from your WHMCS installation (for example:
/lang/overrides/english.php). - Open the corresponding language file from the extracted theme package on your computer.
- Copy all language variables from the downloaded file (everything after the opening
<?phptag). - Paste those variables into your existing WHMCS language file before the closing
?>tag (if present). - Save the file.
If the /lang/overrides/ Folder Does Not Exist
Simply upload the entire overrides folder from the extracted theme package to:
/lang/
so that the final path becomes:
/lang/overrides/
Step 4: Verify the Result
Once the language override files have been uploaded or merged correctly, refresh your WHMCS client area.
The missing theme content should now display properly.